Last updated: April 2026
3.1 Our Commitment
At IrelandStream.com, we stand behind the quality of our service. We offer a 7-day money-back guarantee on all subscription plans.
3.2 Free Trial
Before purchasing, we strongly encourage you to use our free 24-hour trial to test our service on your device and internet connection. This ensures the service meets your needs before you commit.
3.3 Eligibility for Refund
You are eligible for a full refund if:
- You request a refund within 7 days of your purchase date
- You have experienced a genuine technical issue that our support team was unable to resolve
- The service was substantially different from what was described
3.4 Non-Refundable Situations
Refunds will not be issued in the following cases:
- You have used the service for more than 7 days
- You changed your mind after extensive use of the service
- Your internet connection or device is incompatible (we offer a free trial to prevent this)
- You violated our Terms of Service
- You purchased a renewal subscription for a plan you were already using
3.5 How to Request a Refund
To request a refund:
- Contact us within 7 days of purchase
- Email: refunds@irelandstream.com
- Include your order number and reason for the refund
- Our team will respond within 48 hours
Approved refunds will be processed back to your original payment method within 5-10 business days.
3.6 Chargebacks
We encourage customers to contact us directly before initiating a chargeback with their bank or PayPal. Unjustified chargebacks may result in account suspension and may be disputed.
3.7 Consumer Rights
Nothing in this Refund Policy affects your statutory rights under Irish consumer protection law, including the Consumer Rights Act 2022.
